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FAQ
Q1: Why choose us?
A: Stan products are low MOQ and high quality. accept OEM and Trade assurance orders.
Q2: Does the product price include a logo? How can I make my custom logo and packaging?
A: The listed product price does not include a custom logo, You can contact us if you need a logo or custom packing.
Q3: How long do you need to produce the goods?
A: For a product in stock, we can deliver goods in 3-7 days. The regular lead time for custom goods is 20-45 days. it is depending on the order quantity.
Q4: How to place an order and arrange the payment?
A: You can contact our sales to draft a PI or trade assurance order for you.
Q5: What is the payment term? How can I arrange payment?
A: We accept TT / LC / Trade assurance payment. Please check with our sales if you have other needs.
Q6: How long can I receive the goods?
A: By Air/Express it takes about 7-10 days. By Sea usually takes about 15-45 days depending on the destination port.
Q7: How to deal with product quality problems?
A: We have a professional after-sales department, 100% to solve the quality problems
for our products. Please just feel safe for our cooperation and communication.
Q8: How about the price? Can you make it cheaper?
A: We always put the interests of our customers first. Price is negotiable under different conditions, and we are assuring you to get the most competitive price.
Q9: What about the samples?
A: If there is stock, we will provide samples, but the customer has to pay the sample price and freight. If the quantity is large in the later period, we will give a discount on the total price.
If further details are required, we will attempt to provide product matches with complete details for your reference.
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